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Conflict and Multimodal Communication

Social Research and Machine Intelligence

  • Takes an interdisciplinary approach toward conflict and negotiation, taking into account the adoption of machine intelligence approaches to automatically understand and measure conflict and negotiation processes
  • Surveys current work in social signal processing and affective computing towards the prediction of conflict outcomes
  • Approaches conflict and negotiation from several perspectives, including those of cognitive sciences, social psychology, evolution, and ethology

Part of the book series: Computational Social Sciences (CSS)

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Table of contents (21 chapters)

  1. Front Matter

    Pages i-xxi
  2. Theoretical Approaches to Conflict

    1. Front Matter

      Pages 1-1
    2. Group Conflict as Social Contradiction

      • Daniele Porello, Emanuele Bottazzi, Roberta Ferrario
      Pages 33-52
    3. On Stages of Conflict Escalation

      • Jens Allwood, Elisabeth Ahlsén
      Pages 53-69
    4. Revenge and Conflict: Social and Cognitive Aspects

      • Francesca Giardini, Rosaria Conte
      Pages 71-89
  3. Communication of Aggression and Aggressive Communication

    1. Front Matter

      Pages 183-183
    2. The Rhetoric of Conflict Inside and Outside the Stadium: The Case Study of an Italian Football Cheer Group

      • Rosa Scardigno, Maria Luisa Giancaspro, Amelia Manuti, Giuseppe Mininni
      Pages 207-221
    3. Direct and Indirect Verbal and Bodily Insults and Other Forms of Aggressive Communication

      • Isabella Poggi, Francesca D’Errico, Laura Vincze
      Pages 243-264
  4. Emotions and Multimodal Communication in Conflict

    1. Front Matter

      Pages 265-265
    2. Rhetoric of Truthfulness in the Battle Between Social Attributions and Empathic Emotions

      • F. Milena Marzano, R. Scardigno, G. Mininni
      Pages 295-316

About this book

This book explores the use of technology to detect, predict and understand social cues, in order to analyze and prevent conflict. Traditional human sciences approaches are enriched with the latest developments in Social Signal Processing aimed at an automatic understanding of conflict and negotiation. Communication—both verbal and non-verbal, within the context of a conflict—is studied with the aim of promoting the use of intelligent machines that automatically measure and understand the escalation of conflict, and are able to manage it, in order to support the negotiation process. Particular attention is paid to the integration of human sciences findings with computational approaches, from the application of correct methodologies for the collection of valid data to the development of computational approaches inspired by research on verbal and multimodal communication.

In the words of the trade unionist Pierre Carniti, "We should reevaluate conflict, since without conflict there is no social justice."

With this in mind, this volume does not approach conflict simply as an obstacle to be overcome, but as a concept to be fully analyzed. The philosophical, linguistic and psychological aspects of conflict, once understood, can be used to promote conflict management as a means for change and social justice.

Editors and Affiliations

  • Uninettuno University, Roma, Italy

    Francesca D'Errico

  • Università Roma Tre, Roma, Italy

    Isabella Poggi

  • Department of Computing Science, University of Glasgow, Glasgow, United Kingdom

    Alessandro Vinciarelli

  • Department of Education Sciences, Università di Macerata, Roma, Italy

    Laura Vincze

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access