Building assets and innovation through organizational collectivism: Lessons from outsourced service providers in the Philippines

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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The results show that knowledge sharing capability is positively related to innovation, and organizational learning capability fully mediates the effects of knowledge sharing on innovation. Moreover, COLL is found to significantly and positively moderate the effects of knowledge sharing on both organizational learning and innovation. The results indicate that organizational learning serves as the mechanism that transforms knowledge into innovation, but this effect is contingent on COLL of information technology service providers (ITSPs).

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

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