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Palgrave Macmillan

Public Service Accountability

Rekindling a Debate

  • Book
  • © 2019

Overview

Authors:
  1. Peter Murphy

    1. Nottingham Business School, Nottingham Trent University, Nottingham, United Kingdom

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  2. Laurence Ferry

    1. Durham Business School, Durham University, Thornaby, United Kingdom

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  3. Russ Glennon

    1. Nottingham Business School, Nottingham Trent University, Nottingham, United Kingdom

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  4. Kirsten Greenhalgh

    1. University of Nottingham Business School, University of Nottingham, Nottingham, United Kingdom

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  • Evaluates the state of accountability, transparency and public assurance in local public services under recent UK governments
  • Develops the conceptual notion of accountability in the context of English public service and an evaluative model
  • Argues for a new superordinate conceptualisation of accountability

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Table of contents (7 chapters)

  1. Front Matter

    Pages i-xiii
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  2. But What Is Accountability?

    • Russ Glennon, Laurence Ferry, Peter Murphy, Kirsten Greenhalgh
    Pages 1-25

  3. Our Evaluative Model

    • Russ Glennon, Laurence Ferry, Peter Murphy
    Pages 27-45

  4. Local Government

    • Laurence Ferry, Russ Glennon, Peter Murphy
    Pages 47-73

  5. Health and Social Care

    • Laurence Ferry, Peter Murphy, Russ Glennon
    Pages 75-90

  6. Police

    • Peter Murphy, Laurence Ferry, Russ Glennon
    Pages 91-105

  7. Fire and Rescue

    • Peter Murphy, Kirsten Greenhalgh, Laurence Ferry, Russ Glennon
    Pages 107-125

  8. Public Service Accountability—Some Reflections

    • Peter Murphy, Russ Glennon, Laurence Ferry
    Pages 127-140

  9. Back Matter

    Pages 141-146
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Keywords

About this book

How we manage public services and hold them to account is critically important. Yet austerity, recent changes to accountability frameworks, and the loss of the Audit Commission have created a huge deficit in our understanding of how well services are delivered. The time is thus right to re-examine the state of our vital public services, as well as how we can make them more accountable. This book reopens the debate on what accountability means and provides unique insights into an increasingly complex organizational landscape. It presents a new and innovative way of evaluating public services that should be of use to academics and public servants alike. Synthesising empirical work across local government, health and social care, the police, and fire services, this book also explores the relationship between financial and performance accountability and makes the case for the need for a distinctive sense of public service accountability.


Authors and Affiliations

  • Nottingham Business School, Nottingham Trent University, Nottingham, United Kingdom

    Peter Murphy, Russ Glennon

  • Durham Business School, Durham University, Thornaby, United Kingdom

    Laurence Ferry

  • University of Nottingham Business School, University of Nottingham, Nottingham, United Kingdom

    Kirsten Greenhalgh

About the authors

Peter Murphy is Professor of Public Policy and Management at Nottingham Business School, UK. He was a senior civil servant and the chief executive of a local authority.



Laurence Ferry is Professor of Accounting at Durham University, UK. He is a well-recognised international expert in public financial management.


Russ Glennon is a Senior Lecturer in management and leadership at Nottingham Business School, Nottingham Trent University, UK, and specialises in public policy and management.


Kirsten Greenhalgh is Associate Professor of Accounting at Nottingham University Business School, UK, and has a professional background in management accounting in the NHS and local government.
                                                         

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