We found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleThe state of the heart: Emotional labor as emotion regulation reviewed and revised.AuthorsGrandey, Alicia A.; Melloy, Robert C.PublicationJournal of Occupational Health Psychology, 2017, Vol 22, Issue 3, p407ISSN1076-8998Publication typearticleDOI10.1037/ocp0000067